FAQ
Frequently Asked Questions (FAQ)
Shipping & Delivery
How long does delivery take?
Most orders are dispatched within 1 working day.
Delivery usually takes:
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1–3 business days in metro cities
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2–4 business days in most other locations
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Up to 5+ days for remote areas
Estimated delivery dates are visible on the product page after entering your PIN code.
How can I track my order?
Once your order is shipped, tracking details are sent via SMS, Email, and WhatsApp. You can also track your order from the “My Account” section on our website.
Do you deliver to remote areas?
Yes. We deliver to 15,000+ PIN codes across India.
Remote (ODA) locations may take longer and may include an additional delivery charge which is clearly displayed at checkout.
Do you offer international shipping?
Currently, we ship only within India.
However, you can place orders using international credit/debit cards, as long as the delivery address is within India.
Product – Honeycomb Paper
What is Honeycomb Paper Wrap?
Honeycomb Paper Wrap is a 3D paper-based protective packaging material designed to wrap fragile items safely. It is eco-friendly, recyclable, and biodegradable, offering strong cushioning without plastic.
What are the uses of Honeycomb Paper?
It is widely used for:
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Glass bottles
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Ceramics
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Gift wrapping
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Cosmetics
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Electronics
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Fragile industrial items
Is Honeycomb Paper waterproof?
Honeycomb paper is not 100% waterproof, but it offers moisture resistance when combined with proper storage or additional inner packaging.
Is it eco-friendly?
Yes. Our honeycomb paper is:
✅ Plastic-free
✅ Recyclable
✅ Biodegradable
✅ Environmentally safe
Does honeycomb paper stretch?
Yes. It has high stretchability, expanding into a honeycomb structure for better cushioning and item protection.
Ordering & Payments
Do I need to order online only?
You can place orders:
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Directly on our website (fastest method)
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Via WhatsApp support
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By email inquiry
What payment methods do you accept?
We accept:
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UPI
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Debit/Credit cards
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Net banking
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Wallets
All payments are processed via secure SSL encrypted gateways.
Do you provide GST invoices?
Yes. A GST-compliant invoice is sent automatically to your email after the order and included in your shipment.
Can I cancel or modify my order?
Orders can be cancelled within a few hours of placing the order, as long as dispatch has not started.
Bulk, Wholesale & Business
Do you offer bulk discounts?
Yes. Bulk pricing is available for large quantity orders.
Please contact us for wholesale or business pricing.
Can I become a distributor or reseller?
Yes. We welcome distributors and B2B partners.
Contact us through our Business Inquiry page.
Do you provide custom sizes?
Yes. Custom widths and lengths of honeycomb paper can be provided for bulk orders.
Returns & Damages
What is your return policy?
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Products can be returned within 7 days if unused and unopened.
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Customized or cut-size honeycomb paper is non-returnable.
What if my order arrives damaged?
Please contact us within 4 hours of delivery with clear photos of the unopened package. We will arrange a replacement after verification.
Trust & Security
Is your website secure?
Yes. Our website uses:
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SSL encryption
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Secure payment gateways
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Anti-fraud protection systems
Do you sell to individuals or only companies?
We serve both:
✅ Businesses
✅ Startups
✅ Individual customers
Coupons & Offers
How do I apply a coupon?
You can apply your coupon code at checkout in the “Apply Coupon” section.
Only one coupon can be used per order.